Stop Losing Revenue Between Enquiry and Payment
We help Irish businesses find and fix gaps in follow-up, quoting, job handovers, invoicing and payment collection — then put practical improvements in place.
Is this happening in your business?
Good enquiries go cold. Quotes are not followed up. Invoices go out late. Nobody has a clear view of what is open, won, lost or overdue.
These are not just admin issues. They delay cash, waste staff time and make it difficult to know what should happen next.
Find Where Revenue Is Being Lost
We review how enquiries, quotes, jobs, invoices and payments move through the business to find missed follow-ups, bottlenecks, delays, unclear ownership and unnecessary costs.
Improve Follow-Up and Handovers
We create a clearer way to track enquiries and quotes, assign the next action and hand work from sales to delivery without opportunities disappearing.
Strengthen Invoicing and Payment Control
We make it easier to see what should be invoiced, what is overdue and who is responsible for the next action.
Implement Practical Tools and Routines
We put the agreed improvements into practice using simple trackers, CRM-lite workflows, dashboards, templates and follow-up routines your team will actually use.
Selected businesses we’ve supported
Mizzoni Pizza
Macari’s Bryanstown
Local IT Services Business
Baltic Market
Beauty & Skincare Business
Car Valeting Centre
Selected Work & Experience
Real work. Relevant capability.
DIRECT SRS WORK
Macari’s Bryanstown — Margin Leakage & Channel Control
Reviewed 15 Just Eat billing cycles, platform deductions, direct-order economics and customer migration options. The analysis identified where platform costs and operational gaps were reducing margin and produced a practical improvement plan.
Estimated annual improvement opportunity identified: €3,500–€7,000. Implementation in progress.
Commercial analysis · Channel economics · Implementation planning
DIRECT SRS WORK
Local IT Services Business — Service Structure & Operational Review
Reviewed the service structure, pricing and customer journey of a local IT services business. Mapped how work moved through the business, clarified the service offer and identified practical operational priorities.
Baseline service and pricing structure established. Implementation roadmap prepared.
Process mapping · Service structure · Pricing clarity
PREVIOUS TEAM EXPERIENCE
Utility Billing & Payment Platform
As Business Analyst for INFO BON Ltd, Anatolie Lupu mapped operational processes and wrote the core requirements and scope for E-InfoBon, a utility billing and payment platform. His work covered billing, collections, reconciliation, settlements, reporting, access controls and external integrations. The platform was subsequently built and introduced into live operation.
Process mapping · Requirements definition · Billing and payment workflows · Implementation-ready documentation
How We Engage
A simple path from problem to practical fix
01
1. Free 20-Minute Fit Call
A short conversation to understand what is happening, what you have already tried and whether there is a real issue worth reviewing.
20 minutes
No obligation
Clear fit or no-fit answer
02
2. Enquiry-to-Payment Review
A paid, fixed-scope review of how enquiries, quotes, jobs, invoices and payments move through the business. You receive clear findings, priority issues and a practical action plan.
Scope and price agreed before work begins
Evidence-based findings
Practical action plan
03
3. Implementation Support
Hands-on help to put agreed improvements in place — from trackers, workflows and dashboards to templates, responsibilities and follow-up routines.
Simple, practical tools
Clear team responsibilities
Support through rollout
How We Work
Clear analysis. Practical implementation.
01
Map the real workflow
We look at how enquiries arrive, how quotes are prepared and followed up, how work is handed over, when invoices are raised and how payments are chased.
02
Find the gaps and priorities
We identify where time, money or control is being lost — missed follow-ups, unclear ownership, late invoicing, duplicate work, manual chasing or poor visibility.
03
Put the simplest fix in place
We help build the practical controls your business actually needs: a tracker, workflow, dashboard, template, CRM-lite process or clearer team routine.
Outcomes
Practical improvements your team can actually use
The goal is not more administration. It is better visibility and control with less avoidable work.
Clearer Revenue Visibility
See what is open, quoted, won, lost, invoiced and overdue.
Stronger Follow-Up
Make the next action and owner clear, so fewer opportunities are forgotten.
Faster Invoicing and Payment
Reduce avoidable delays between completed work, invoicing and collection.
Cleaner Handovers
Create a clearer flow between sales, delivery, operations and finance.
Our Team
A small, hands-on team working directly with owners on real business problems.
Silvian Kartofean
Business Analysis & Owner-Facing Delivery
Silvian works directly with owners to turn commercial and operational problems into clear priorities and practical action. Before founding SRS, he was an Enterprise Customer Success Manager at PayPal, working with complex merchant operations, payments, revenue growth, customer retention and commercial performance.
Anatolie Lupu
Business Analysis & Process Design
Anatolie translates complex business operations into clear workflows, system requirements and implementation plans. His previous experience includes authoring the core requirements and scope for the E-InfoBon billing and payment platform, and supporting a commercial bank’s core platform implementation through process analysis, lending workflow definition, legacy-data mapping, testing, go-live preparation, user documentation and training.
FAQ
Answers to common questions
What kind of businesses do you work with?
What happens on the free fit call?
Do you sell software or CRM systems?
How much does the review cost?
Can you help implement the recommendations?
Will business information remain confidential?
Contact
Let’s discuss where revenue or control may be slipping
No pressure and no sales pitch. Tell us briefly what is happening, and we’ll use the fit call to decide whether there is a useful next step.
